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Vetaar Terms and Conditions


  • By downloading or using ANCHOR SMART HOME APP (App), these terms and conditions will be automatically applied to you. You should therefore read them carefully before using the App. By clicking accept at the end of these terms and conditions, you consent to enter into this Agreement in its electronic form:

  1. Registration:
    Anchor Electricals Private Limited (Anchor) has made this available to you for your own personal use only and only for the purposes of facilitating your use of the Vetaar Smart Plug Kit (Product). You will not be able to use the App until you have registered to use Product and then scan the barcode which allows you to activate the App. Anchor reserves the right to refuse your registration and also the right to refuse or restrict your usage of the App at any time.

  2. Downloading Charges:
    You are responsible for payment of any costs or expenses incurred as a result of downloading and using this App, including any internet charges, network operator charges and roaming charges. Please check with your mobile service provider for details. You should be aware that Anchor shall not be responsible for certain functions of the App. For active use of App you will require to have an active internet connection. Anchor cannot take responsibility for the App not working at all or at full functionality if you have poor or don’t have access to network/ internet. Anchor shall not be responsible for any loss or damage caused to your device due to installation of this App. Anchor reserves the right to charge fees from a user for use of App, by giving reasonable prior notice.

  3. Use of App:
    After you have installed this app, you can use the App on any Android or iOS Phone. You are granted only a limited non-transferable and non-exclusive right to use the App for your own personal use. You shall not delete or otherwise modify the copyright and other proprietary notices that appear on or in the App. You must comply with these App T&Cs as these apply to your use of the App. Any violation of these App T&Cs may result in the termination of your access to the App.

    You must not use the App for any of the following purposes:

    1. any purpose other than for operating the Product
    2. anything unlawful or illegal or which is fraudulent or malicious or which promotes any criminal activity;
    3. interfering in any way with any other user of the App; and/or
    4. knowingly introducing viruses.

    You must not use the App in a way that may damage or impair the App.


  4. Reverse Engineering:
    You agree not to disassemble, de-compile, reverse engineer, or otherwise attempt to gain access to or discover the source code of this App. You shall not copy any part of the this App or make commercial use of, rent, lease, loan, sell, publish, license, sublicense, distribute, assign or otherwise transfer any part of this App to any third party.

  5. Upgradation and Modification:
    Anchor, in its sole discretion, reserves the right to add additional features or functions, and upgrades, to the App. You agree and accept that you will have to enter into a renewed version of these Terms and Conditions if you want to download, install or use an Upgrade or new version of the App. Anchor reserves the right to track, on its own or through any third party, your activity(ies) via this App and share the report or statistics of activities with any third party. Anchor may, at its discretion offer, market and promote their other home through this App and send you notification about the same.

  6. Use of Personal Information:
    The App automatically communicates with Anchor's and/ or its authorized party’s or servers/ third party cloud service. When activated it’s your responsibility to keep your phone and access to App secure. Anchor shall take all appropriate measures to secure your personal data, however shall not be responsible for any hacking, cyber attack on the App/ server due to which your personal information is lost or leaked.

  7. Intellectual Property Rights:
    All right, title and interest, including without limitation, copyright, trademark and other intellectual property rights in and to the App and any derivatives thereof are owned/ licensed by Anchor. Merely downloading the App does not provide you with any ownership interest in the App or with any other right. You shall also be solely liable for any misuse or abuse of this App. The same shall amount to piracy and / or infringement of Intellectual Property Rights and the appropriate legal and remedial action, as may be available, shall be initiated against you including but not limited to refusal of usage of the App and claim appropriate damages and/ or compensation.

  8. No Warranty:
    Anchor makes no warranty, and disclaims all responsibility and liability for the availability, timeliness, security, reliability, quality of App. We have no responsibility or liability for the deletion of or the failure to store or to transmit, any content and other information maintained or transmitted by the App. We are not responsible for the accuracy or reliability of any information or advice transmitted through the App.

  9. Limitation of Liability:
    In no event will Anchor, its distributors or its suppliers be liable to you or to any other party for any damages including, without limitation, consequential, incidental, or special damages, any lost profits or lost savings due to non functioning/ malfunctioning of the App.

  10. Governing Law and General Provisions:
    This Agreement will be governed by the laws of India. The parties agree that the courts located within Thane (Maharashtra), India shall have jurisdiction over any dispute arising out of or in relation to this Agreement. If any part of this Agreement is found void and unenforceable, the balance of the Agreement shall remain valid and enforceable according to its terms.

  11. Arbitration:
    The parties will make their best endeavor to resolve disputes, controversies or claims by mutual deliberation. Despite the best efforts of the parties, if both the parties fail to settle their disputes through negotiation, the Parties will refer such dispute to arbitration under the Arbitration and Conciliation Act, 1996 as follows:
    1. Any and all disputes including controversies, issues or claims that may arise out of this Agreement between the Parties and which the Parties have not been able to settle in accordance with the provisions herein shall be submitted to arbitration.
    2. All disputes shall be referred to a sole arbitrator appointed by Anchor as per the provisions of The Arbitration and Conciliation Act, 1996 and any statutory amendment or re-enactment thereof for the time being in force.
    3. The arbitration proceedings shall be held in Mumbai and the arbitration shall be conducted in the English language.
    4. The Parties undertake and agree that all arbitral proceedings and any decisions or award made thereto shall be kept strictly confidential. All information, documentation, material, in whatever form disclosed in the course of such arbitral proceedings shall be used solely for the purpose of those proceedings.

  12. Complaint Resolution:
    In the event you have any questions, claims or complaints relating to the App, or use of the App, you may contact us at vetaar-anchor.com