About Us

The Best IT Solution and Services

Over the last five decades, Anchor has managed to capture the attention of every citizen in this country. It started with a humble vision of manufacturing electrical home of outstanding quality at a time when the market involving electrical switches or wiring devices was handled by the unorganized sector. The advent of Anchor not only organized the sector, but also brought electrical accessories into mainstream commerce. As a brand, Anchor signifies Trust, Safety and Reliability. These qualities have helped Anchor carve a niche for itself in the electrical accessories market.

Anchor is solely responsible for the manufacturing and marketing of world-class eco-friendly home that have added value to the lives of people. The ideology of Panasonic's founder, Konosuke Matsushita drives the everyday business at Anchor. It states that the company must contribute to society through its business as a public entity.

Anchor is a part of the second largest conglomerate in the electronics industry. As a proud part of the Panasonic Corporation that is located in Japan, Anchor has taken it upon itself to conserve the environment, thus paving a path to a safe, healthy and environment friendly lifestyle.

Anchor's merger with Panasonic resulted in a fusion of technological expertise and vast distribution strength. Today, Anchor offers a wide range of more than 3000 exciting home across various product groups. These home are sold with the help of 5000 dealers and 450,000 retail outlets.

Firepro, an infrastructure and security solutions giant, was recently acquired by Anchor. This acquisition helped Anchor further its horizons in terms of growth and expansion.Dominating the electrical accessories market and playing a pivotal role in the country's infrastructure development, Anchor continues to deliver reliable services and long lasting home of top quality in India and other neighboring markets.

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Call

+1800-103-8606

Email us

developer.anchor@gmail.com

Why Choose Us ?

Our Product Features

Smart Home

Smart Homes

Upgrade Your Home to Smart With Plug n Play Vetaar Smart Gateway and Smart Plug just upgrade your home to Smart Home! Vetaar Smart Kit so easy to install that you can Do It Yourself!

Smart Home

Secure Cloud

Safe home with Secure Cloud Vetaar Smart Home comes with our own state of the art Cloud Platform which keeps away hackers and secure your home!

Smart Home

Schedule Notification

Schedule & Get Notified Schedule your appliances to turn on and off at desired day or time to save energy and get notified by Notifications!

Smart Home

My Family

Share with your Family Invite your family members to Vetaar and share the control over your smart appliances!

App available on

google play app store

Easy to connect ?

User Manual

By downloading

Terms and Conditions

By downloading or using ANCHOR SMART HOME APP (App), these terms and conditions will be automatically applied to you. You should therefore read them carefully before using the App. By clicking accept at the end of these terms and conditions, you consent to enter into this Agreement in its electronic form:

  1. Registration:
    Anchor Electricals Private Limited (Anchor) has made this available to you for your own personal use only and only for the purposes of facilitating your use of the Vetaar Smart Plug Kit (Product). You will not be able to use the App until you have registered to use Product and then scan the barcode which allows you to activate the App. Anchor reserves the right to refuse your registration and also the right to refuse or restrict your usage of the App at any time.

  2. Downloading Charges:
    You are responsible for payment of any costs or expenses incurred as a result of downloading and using this App, including any internet charges, network operator charges and roaming charges. Please check with your mobile service provider for details. You should be aware that Anchor shall not be responsible for certain functions of the App. For active use of App you will require to have an active internet connection. Anchor cannot take responsibility for the App not working at all or at full functionality if you have poor or don’t have access to network/ internet. Anchor shall not be responsible for any loss or damage caused to your device due to installation of this App. Anchor reserves the right to charge fees from a user for use of App, by giving reasonable prior notice.

  3. Use of App:
    After you have installed this app, you can use the App on any Android or iOS Phone. You are granted only a limited non-transferable and non-exclusive right to use the App for your own personal use. You shall not delete or otherwise modify the copyright and other proprietary notices that appear on or in the App. You must comply with these App T&Cs as these apply to your use of the App. Any violation of these App T&Cs may result in the termination of your access to the App.

    You must not use the App for any of the following purposes:

    1. any purpose other than for operating the Product
    2. anything unlawful or illegal or which is fraudulent or malicious or which promotes any criminal activity;
    3. interfering in any way with any other user of the App; and/or
    4. knowingly introducing viruses.

    You must not use the App in a way that may damage or impair the App.


  4. Reverse Engineering:
    You agree not to disassemble, de-compile, reverse engineer, or otherwise attempt to gain access to or discover the source code of this App. You shall not copy any part of the this App or make commercial use of, rent, lease, loan, sell, publish, license, sublicense, distribute, assign or otherwise transfer any part of this App to any third party.

  5. Upgradation and Modification:
    Anchor, in its sole discretion, reserves the right to add additional features or functions, and upgrades, to the App. You agree and accept that you will have to enter into a renewed version of these Terms and Conditions if you want to download, install or use an Upgrade or new version of the App. Anchor reserves the right to track, on its own or through any third party, your activity(ies) via this App and share the report or statistics of activities with any third party. Anchor may, at its discretion offer, market and promote their other home through this App and send you notification about the same.

  6. Use of Personal Information:
    The App automatically communicates with Anchor's and/ or its authorized party’s or servers/ third party cloud service. When activated it’s your responsibility to keep your phone and access to App secure. Anchor shall take all appropriate measures to secure your personal data, however shall not be responsible for any hacking, cyber attack on the App/ server due to which your personal information is lost or leaked.

  7. Intellectual Property Rights:
    All right, title and interest, including without limitation, copyright, trademark and other intellectual property rights in and to the App and any derivatives thereof are owned/ licensed by Anchor. Merely downloading the App does not provide you with any ownership interest in the App or with any other right. You shall also be solely liable for any misuse or abuse of this App. The same shall amount to piracy and / or infringement of Intellectual Property Rights and the appropriate legal and remedial action, as may be available, shall be initiated against you including but not limited to refusal of usage of the App and claim appropriate damages and/ or compensation.

  8. No Warranty:
    Anchor makes no warranty, and disclaims all responsibility and liability for the availability, timeliness, security, reliability, quality of App. We have no responsibility or liability for the deletion of or the failure to store or to transmit, any content and other information maintained or transmitted by the App. We are not responsible for the accuracy or reliability of any information or advice transmitted through the App.

  9. Limitation of Liability:
    In no event will Anchor, its distributors or its suppliers be liable to you or to any other party for any damages including, without limitation, consequential, incidental, or special damages, any lost profits or lost savings due to non functioning/ malfunctioning of the App.

  10. Governing Law and General Provisions:
    This Agreement will be governed by the laws of India. The parties agree that the courts located within Thane (Maharashtra), India shall have jurisdiction over any dispute arising out of or in relation to this Agreement. If any part of this Agreement is found void and unenforceable, the balance of the Agreement shall remain valid and enforceable according to its terms.

  11. Arbitration:
    The parties will make their best endeavor to resolve disputes, controversies or claims by mutual deliberation. Despite the best efforts of the parties, if both the parties fail to settle their disputes through negotiation, the Parties will refer such dispute to arbitration under the Arbitration and Conciliation Act, 1996 as follows:
    1. Any and all disputes including controversies, issues or claims that may arise out of this Agreement between the Parties and which the Parties have not been able to settle in accordance with the provisions herein shall be submitted to arbitration.
    2. All disputes shall be referred to a sole arbitrator appointed by Anchor as per the provisions of The Arbitration and Conciliation Act, 1996 and any statutory amendment or re-enactment thereof for the time being in force.
    3. The arbitration proceedings shall be held in Mumbai and the arbitration shall be conducted in the English language.
    4. The Parties undertake and agree that all arbitral proceedings and any decisions or award made thereto shall be kept strictly confidential. All information, documentation, material, in whatever form disclosed in the course of such arbitral proceedings shall be used solely for the purpose of those proceedings.

  12. Complaint Resolution:
    In the event you have any questions, claims or complaints relating to the App, or use of the App, you may contact us at vetaar-anchor.com
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Privacy Policy

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Clarification

FAQ



1. How do I know whether the Smart Adaptor Plug is paired successfully?

If it is paired successfully then the Smart Adaptor Plug light changes to Green colour and will be in same state for 10 seconds. Also Smart Adaptor Plug Icon will appear on Vetaar smart home App. OR First make sure answer (A2) reason is correct and then make sure smart mobile VPN is disabling if any activate. For Check this go to Setting Wireless and Network More Disable VPN (if any VPN add & active)

2. What can I do if the Smart Adaptor Plug pairing fails?

There are several reasons as below:
  • Make sure the android version of Smart Phone/ Tablet is Android 5.0 or above
  • Make sure the Router is Powered Up and Wi-Fi network is established.
  • Make sure the Zigbee Ethernet Gateway is Powered ON and connected to the Router using LAN cable.
  • Make sure the Smart phone and Zigbee Ethernet Gateway are on same wireless Local Area Network connection during pairing.
  • Please check that your router can support wireless IEEE802.11b/g/n standard.
  • Make sure you enter the correct Wi-Fi network name (SSID).
  • Make sure your router security is WEP, WPA-PSK or WPA2-PSK, we recommend WPA/WPA2.
  • Make sure you have available IP addresses for the router, if not you will need to disconnect other devices and try again.
  • If none of the above applies, then please retry to pairing again. Before retrying, unplug the Smart Adaptor Plug from power supply and plug it again.


3. Can the Smart Adaptor Plug only be controlled at home by Smart phones while connected to the same Wi-Fi network?

No, Smart phones can control the Smart Adaptor Plug from anywhere as long as the Smart phone has an internet connection and also Zigbee Ethernet Gateway is connected to Router which has internet connection.

4. Why does the Smart Adaptor Plug in the mobile show offline sometimes?

Please make sure the Smart Adaptor Plug/ Zigbee Ethernet Gateway/Router is powered up and Zigbee Ethernet Gateway is connected to Router through LAN cable.

5. What kinds of home appliances can be used with the Smart Adaptor Plug?

The Smart Adaptor Plug Max current is 6A and Input voltage 240V (Max power rating is 1400W).So home appliances which have same or below capacity can be used.

6. How can I be certain the status of Smart Adaptor Plugs shown in the Vetaar smart home App is true?

Vetaar smart home App supports bidirectional feedback from paired Smart Adaptor Plugs. Smart Adaptor Plugs Icons which are displayed under devices in the App are successfully paired and status is confirmed (Smart Adaptor Plugs which are not paired with Zigbee Ethernet Gateway will not be displayed).

7. May I control several Smart Adaptor Plugs at the same time?

Yes, Vetaar smart home App can control server Smart Adaptor Plugs.

8. How can I find out the Smart Adaptor Plug which I want from several paired Smart Adaptor Plugs?

You can set a name and map it to device icon for each Smart Adaptor Plug for easy recognition in Vetaar smart home App.

9. How many timing tasks/scheduling can I set for each Smart Adaptor Plug?

The tasks are unlimited for each Smart Adaptor Plug but scheduling can be done for each Smart Adaptor Plug for next 7 days only (Including the day when it is scheduled).

10. Why does it not work when I set a timing task/ scheduling?

There are several reasons as below:
  • Timing tasks require the Smart Adaptor Plug to always connect to power supply. If the Smart Adaptor Plug is disconnected from power supply, the timing task cannot switch it back on.
  • Zigbee Ethernet Gateway or Router is not connected to power supply or network is not available. Reset by Power OFF and again ON then wait 2min for boot up.
  • Smart Adaptor Plug light colour is Blue.


11. What can I do if Smart Adaptor Plug pairing fails and Red colour light is displayed? Zigbee Ethernet Gateway firmware update by Vetaar smart home App

Unplugged and again plug-in then retry the pairing process once again.

12. How to reset the Zigbee Ethernet Gateway?

Reset the Zigbee Ethernet Gateway following method:
  • Vetaar smart home App Setting Reset Gateway
  • Dash board login Setting Reset Gateway


13. How to update the Zigbee Ethernet Gateway firmware?


Login --> Setting --> Version --> Check Update

Contact Us

Regd. Office-3rd Floo,B wing, I-Think Techno Campus,
Pokhran Road No. 2,Thane (West), Thane-400 607,INDIA.

+1800-103-8606

developer.anchor@gmail.com

© Anchor Electricals Pvt Ltd